Comments on: Linden Lab explains removal of Amazon special offer Tateru Nino writes about virtual worlds, second life, statistics, culture, law, gaming, and eclectic oddities Fri, 27 Dec 2013 16:15:55 +0000 hourly 1 By: Wayfinder Fri, 01 Nov 2013 13:50:47 +0000 (yes, this comment comes late…)

You’re absolutely right Tateru. As Peter was speaking Lindenese, I’d like to translate what he said for the general public:

“We at Linden Lab Marketing are dumb butts who can’t see logical consequence-for-actions 6 inches in front of our noses and screaming at us through a megaphone, so we regularly make goofy decisions even a 30-day newbie would know better than to pull.”

There, that pretty much simplifies things. XD

(Or as you aptly state Tateru, “ranks it very highly in a short-list of the most easily-predictable events of 2013″. Myself, I filed it in the “Duh” folder).

By: Kylie Sabra Tue, 22 Oct 2013 00:12:57 +0000 United Content Creators of Second Life

October 21, 2013

Rodvik Humble, CEO
Peter Gray, Director, Global Communications
Linden Lab Headquarters
945 Battery Street
San Francisco, CA 94111

VIA: Email & SL Forums

Dear Sirs:

The United Content Creators of Second Life is a group of residents and content creators, in both the commercial and artistic communities, who share concerns regarding the August, 2013 Terms of Service, specifically Section 2.3. To resolve these issues and concerns, we ask that you sit down and meet with the UCCSL Council.

Please contact Kylie Sabra in world to set a time.

Warm regards,

The UCCSL Council

By: Overcast Tue, 26 Feb 2013 16:19:23 +0000 Couldn’t they just have made it non-tradable?

By: Penny Patton Sat, 09 Feb 2013 23:26:51 +0000 I’m sure they see it that way, however a more truthful statement would be “Linden Lab, damned if they don’t, damned if they do it half-assed, broken, incomplete and without any consideration for what it is they’re doing in the first place.”

It’s like they’re trying to drive themselves out of business, but they keep clinging to life because the core concept of SL really is great yet there’s never been any real competition which tried to run with the elements that make SL succeed despite all the missteps.

By: Vivienne Wed, 09 Jan 2013 11:57:34 +0000 Don´t forget that the “enthusiastic talented experienced creators” do not advertise or promote Second Life, but themselves and only themselves on the SLmarketplace. That´s not enough to tease anyone into Second Life. It´s easy to complain on Linden Lab there, but in the end the “enthusiastic talented experienced creators” leave it up to LL to aquire the people who might continously spend a few dollars on the “enthusiastic talented experienced creators” virtual assets. I think that it´s totally okay to offer a starter pack, including some nifty toys and a little linden home (but NOT a vehicle!!!).

And, oh god, imagine LL would select a few of these “enthusiastic talented experienced creators” to contribute to an attractive teaser package. The not selected “enthusiastic talented experienced creators” would run CRAZY over it (“Why not ME, OMG, OMG, OMG, OMG, OMG….”), doing more damage to the SL image than the worst LL image campaign could ever cause.

Nevertheless, these starter packages and teasers might be nice, but unfortunately Second Life is a very complex scenery where people need directions and some advice on how to handle the overfreighted viewer and all this. And as long as LL neglects this aspect as it does since years, these nifty starter packages will fail – just like a hoverboard running into a banline.

By: Wolf Baginski Wed, 09 Jan 2013 08:53:28 +0000 Yes, I have heard of the tracking. I can see how it would be possible. But I have come to be sceptical of Linden Lab claims.

I can see how the Stipend blocking could also get awkward. I was off-net for a while as a result of a stay and my stipend accumulated. When I got back, I estimate my L$ account was half-and-half, but which class of L$ did I spend first? It wasn’t enough to be worth converting back to real money, but I don’t recall ever being told how much of my L$ account was locked.

There’s a pattern here.

By: Wolf Baginski Wed, 09 Jan 2013 08:40:37 +0000 I wouldn’t be so dismissive of the quality of the vehicles, they’re far from the worst.

I do think choosing just vehicles for these offers is a bad move.

By: Pamala Clift Wed, 09 Jan 2013 08:28:27 +0000 There is so much possibility and creativity within the brilliant SL community, that I think the greatest point to mourn is the blatant disregard of a resource that the rest of the corporate world would die for.
Enthusiastic talented experienced creators more than willing to contribute to a medium they love, are simply devalued. They feel they must pay programmers to learn how to play with blocks first… And then corrupt the environment to match the tinker toy level so there skills will match.
I understand hiring your friends, but really a company has to have different skillsets to work.. Marketing, customer relations, accounting, management with the eye always toward your target market.
Second life has currently an under served niche market, but is jumping into kiddy games which is overly saturated.
I so have a way to make it work, but haven’t gotten but one response. It is just sad.

By: Vick Forcella Tue, 08 Jan 2013 22:34:13 +0000 This must have been planned. Nobody can be that daft.
I wished I could place “love” on Darrius his reply :))))

By: Will Burns Tue, 08 Jan 2013 21:47:33 +0000 *coughs*

Ok, this was embarrassing on so many levels that I just about lost count. First and foremost, offering a hoverboard in a starter pack and calling it “exclusive” and “premium” while offering what amounts to something which the community has long since trumped on marketplace is plain dumb.

Why is a hoverboard an incentive to pay to get a starter pack in Second Life? Did Linden Lab not bother to do the most cursory search on their own Marketplace for the word Hoverboard before deciding that the hoverboard they would offer is actually novel and premium? Let alone offering the hoverboard for free – but tacking on an L$ balance for that starter pack.

Clearly not.

Here’s a hoverboard in-world, that is free, and is likely far more powerful and better designed than the one that Linden Lab offered as a “premium” or “exclusive” –

What Linden Lab needs to do is stop jacking off with their “Me too” syndrome of offering sub-par “exclusives” as if nobody in their own community has anything better by default, and start figuring out what actually exists today and working with the community to create those promotions without the premise of “island unto themselves” syndrome.

They offer an “exclusive” couch as if nobody can look at Marketplace and see a virtual IKEA worth of well done mesh furniture. They offer an airplane as if nobody has made one (and likely better). They offer a Dune Buggy as if I couldn’t find one on marketplace.

Matter of fact… right here:

It costs exactly 1L$

Which brings me to the bigger point of all of this in that what people *actually* are paying for in these starter packs is simply the exact amount they’d have paid if they just outright bought L$ from their account in-world directly. The “premium” content aspect is not an incentive and never was. The Linden Homes aspect is not a viable incentive either vs renting or owning your own land and choosing whatever house or skybox you darned well pleased from countless high quality content creators in-world .

I don’t know many people who think those Linden Homes are worth it, or (at best) actually use them the moment they realize they can rent land elsewhere (or buy it) and have plenty of space (not packed together like sardines) and a higher prim-limit and the benefit of a cornucopia of options in housing off of marketplace.

So here is something Linden Lab should *actually* sell, and for the love of god I can’t comprehend how they haven’t yet:

I’ve heard this idea/complaint about 20-30 times already over the past couple of years from people who come into SL from other games (like Perfect World or IMVU)… and it goes like this –

You know when you go to GameStop, or Wal-Mart and you see Currency Cards on the rack where you can buy in-game currency via purchasing that card? Farmville tokens, Perfect world currency, IMVU bucks, and then you realize there isn’t a card there to buy L$ for Second Life.

You’d buy the card in a predetermined amount, log into Second Life, and redeem the card via the code on the back which then will credit your account with that amount of L$.

That’s a real-world tangible item that gamers already look for and aren’t finding. As much as I despise using the word “game” in association with Second Life, if Linden Lab wants to treat it like a game then they better actually act like they are and at least reach a point where their audience is expecting from other games to hold true with SL.

When I look at the rack in Wal-Mart, I don’t see Second Life L$ Cards in $10, $25, $50, and $100 increments. I don’t see 6 Month Premium cards or 1 Year Premium cards that can be bought as gifts or for their own use (to add to their current account).

What I see is Linden Lab herp-derping around and pretending these “exclusive’ deals are an actual incentive when they aren’t. Get them in Second Life… give them a 5% bonus or 10% bonus when buying L$ if they are premium members. That’s an incentive… take a cue from credit card companies with “cash back” incentives. Learn to use marketplace Search and find existing content creators and existing content to offer in starter packs instead of trying to pretend it’s an incentive as a premium.

If I can log into Second Life and spend $9.95 to buy exactly the same amount of L$, and find a better Hoverboard on marketplace for free, it’s not an incentive except to those that don’t know any better and who will likely be pretty pissed the moment they realize it’s more of a raw deal without any real benefit over and above what they could have done on their own like anyone else (and likely better).

That’s just my two cents…

By: Tigro Spottystripes Tue, 08 Jan 2013 20:58:46 +0000 That is common PR jargon. Whenever there is a security hole or somthing of the sorts which the public becomes aware of, unless they are legally obligated to inform the public it was exploited they just say there were attempts regardless of whether those attempts were successful or not; and even if they are obligated they try to delay as much as they can admitting it did get exploited.

By: Simeon Beresford Tue, 08 Jan 2013 20:56:40 +0000 hmm well attempts can be successful. and this success would not have be can be something they would want to publicise. as to tracking Linden dollars, nods yes there Linden lab very sensibly wont go into details but they do have money laundering precautions in place.

By: Wolf Baginski Tue, 08 Jan 2013 19:48:39 +0000 I suppose it might have been partly down to Amazon turning out to not being capable of restricting the sales.

What;s curious is that the problem is described as “attempts” to circumvent the limit, which implies that nobody was getting away with it. If I remember right, Linden Lab say you are unable to convert the Stipend to USD, implying that they track individual currency tokens, so one could expect the freebie to have to pass on to somebody else before it could be converted.

Am I crazy to think that we’re not getting anything like the whole story?

By: When Offers Go Wrong » Ciaran Laval Tue, 08 Jan 2013 18:58:52 +0000 […] Tateru Nino has received word on why the weekend Amazon offer was pulled with a reply from Peter Gray of Linden Lab: […]

By: GreenLantern Excelsior Tue, 08 Jan 2013 18:41:54 +0000 Ah, thank you. That makes sense now.

By: Snickers Snook Tue, 08 Jan 2013 18:13:38 +0000 Linden Lab, just like the US Government does with $US, prolly thought they could mint $L for FREE without consequence. Oops forgot that little exchange to $US deal.

You’re just like cross-sim traffic
So hard to get through to you
Cross-sim traffic
I don’t need to run over you
Cross-sim traffic
All you do is slow me down
And I got better things on the other side of town
–Jimi Linden

By: Bay Sweetwater Tue, 08 Jan 2013 16:48:00 +0000 So “SLamazon” want me to link my real life Amazon account with my SL account? Um, I don’t think so. Even if I do get a hoverboard.

By: Iggy Tue, 08 Jan 2013 15:43:01 +0000 @Crap, you omitted other features: stalls on acceleration and causes frequent crashes. If Linden Lab had a company car, it would be a 1974 AMC Matador and the company would proclaim it the best vehicle ever built.

Google that car and weep.

By: Tateru Nino Tue, 08 Jan 2013 11:59:09 +0000 Yes, but the special offer was that the pack was free.

By: GreenLantern Excelsior Tue, 08 Jan 2013 11:32:44 +0000 Looks to me like it’s still available. The above link still works, as does this one:

The “Soar and Sail” deluxe vehicle pack is also still available: