As customers or service users, our past experiences and our beliefs about a company, its support, products and services are frequently more important than the present actualities. Why? Because it’s what we believe to be true that drives our decisions, rather than what is actually true.
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    Poll time! Based on your experiences and beliefs, what is the best way to communicate a need, desire, issue, problem, feedback or complaint to Linden Lab about something Second Life related?
I recently wrote two pieces on Eros LLC, Shannon Grei vs Linden Research Inc (AKA Linden Lab). One for Massively, and one for The Metaverse Journal. Now, here’s the question. Based on what you’ve read so far (including coverage by others), how do you think it will work out? Here’s a three question survey. Now, no research, no thinking beforehand, just go with your instincts! Yes, I am asking people who read this blog because I think you represent:
Hooray for diversity! I’d like to now get you all to engage your brains. Quite how much you want to engage your brains in this particular exercise is obviously up to you, each according to your nature. Either way, it’s time for another opinion poll! The user-opinion poll for the upcoming Second Life content ratings policies has closed, and the results are now available. Check out Massively for a breakdown of the results.
Leave a comment below. I’m interested in what stuff people remember as opposed to what people can recall after refreshing their memories! Alright, as you’re probably aware, there’s a JIRA issue (MISC-2727) asking Linden Lab to halt all of the plans, policies and changes coming for Adult Content in the coming months. That’s gotten a whole lot of votes. What I’m more interested in though is the spread of reactions from as many Second Life users as possible. Not just against the policy, but also for it and those who are simply uncaring. Doesn’t it make a whole lot more sense that we try to have as much data as possible, rather than just clustering together with those that agree with our position? To that end, I’ve put together a poll. Tell your friends (heck, tell your enemies, even – assuming you have any) and spread it around (but please don’t spam, because that’s plain inconsiderate). It would be nice to get some representative figures from both sides of the argument — and so far, only Linden Lab has anything like those numbers. Do you like the scheme? Do you hate it? Are you somewhere in between and see problems with it? The poll (courtesy of Vizu) is anonymous, and frankly I don’t care which individuals think what about the policy (so if you really don’t want to leave a comment, that’s okay). This is more about aggregate numbers and percentages anyway. But it won’t be representative without your support. The poll closes May 12, 2009 12:00 am PT. Then we can look at the results and decide what it all might mean. UPDATE: The poll is now closed. Results will be published during the day on 16 May, 2009. Sorry that the poll itself seems to be a bit squashed in. Something to do with updating the post after the fact. I’m working on a far more interesting poll, but it occured to me to wonder how Second Life is for you this year so far, as opposed to last year. I’ve tried to include an option to cover everyone, so we’ll see how that goes. 
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