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Rush

By: Tateru Nino

Well, apparently SL got some coverage in a dutch TV documentary. Orientation islands are flooded. All 15 mainland welcome areas are getting heavy traffic. A second Help Island has been opened.

It’s interesting, and no mistake :)

Bucket brigade

By: Tateru Nino

Well, transportation for the new residents to Help Island has been messed up by a simulator glitch.

I’m camped out on Orientation Island 14, explaining the problems to new residents, and getting a liaison to move them to Help Island to be taken care of. Not SL’s most interesting task, although it’s a nice piece of teamwork under difficult circumstances.

It’s going to be a very very long weekend.

Rush

By: Tateru Nino

Quite the rush today. It’s been hard to keep up, though it’s slowed some. On the order of 1,600 people came to SL today. They had their share of problems, and we certainly had an interesting time keeping up.

Having a grief attack on Help Island that paralyzed it for a few minutes certainly didn’t help, but Adam and Coffee sprang into action like heavily caffienated superheroes. They had the mess cleaned up and the perps out of action before any real damage was done. The only downside was a little communications confusion that was rapidly cleared up.

Adam? Coffee? Extra waffles.

Griefers? Sorry boys. If you want to play with the grownups you’ll have to be clever, and I just don’t see that happening anytime soon, if today is any indication.

Have you appreciated a liaison today? Most of them are residents, like yourselves, who put on their Linden accounts to make the place better for you, for me, for all of us. Their time is precious. Like gold. They get yelled at, abused, run off their virtual feet and treated poorly, and they’re doing it all for you. For all of us.

Let them know you appreciate it. Briefly, of course :)

Welcome to 2006

By: Tateru Nino

Well, it’s 2006. I got back on, and it felt so very very good.

Developed an information pack for volunters about Help Island. I’ve been orienting new volunteers and new-to-Help-Island volunteers. So far, well-received. Now all we need is another one introducing Help Island for the newbies. So you’ve got something ready when they ask about the place. What is it? What do I do here? This project is well-in-hand. One of the volunteers, well, volunteered to produce it.

Volunteer resources hit a reasonable balance over the extended stretched-across-all-the-timezones-of-the-world New Year’s Eve+Day. Fewer newbies coming in, but most of our volunteers were doing some well-deserved partying both IRL and in-world. A good time has been being had by all.

Welcome to 2006. It’s warmer than I expected.

Shriners

By: Tateru Nino

So, I take a break from Help Island to go help one of my kids on the mainland with a build problem. One thing leads to another – you know how it is; everyone suddenly has a small query or something to show, and that’s fine. I love to help, and love to see how all my kids are getting on, if only I can find the time – and I’m gone for maybe 90 minutes.

What do I find when I come back? Shrines. To me. All over. Here are a few.

Add that to the sudden rash of gifts and thankyou notes in the wake of my building class the next day…well.

Now, I’ve got some mixed feelings about all of this. In context it’s not really creepy or anything. Because there are so many people involved. And it’s flattering, certainly. And makes me flush red to my roots.

I’m hardly certain whether I should just accept the Cult of Tateru, or ruthlessly suppress it as a waste of limited newbie funds. They’re spending money on these texture uploads (in a couple cases, a lot), and that makes me feel a little awkward. Guilty.

Fifty-Two Pickup

By: Tateru Nino

Whew. Help Island has been mega-busy. 12 hours today in my first session, and 52 orientations. That’s enough for a deck of cards, sans jokers.

(The jokers were there, but I don’t count them: The fellow who wouldn’t answer but walked up to me later and did some body-builder gestures at me, then wandered off and logged out; Mister no-pants – No, you do not make me hot, sirrah; That crowd)

There were a few jumps out to the main grid, in response to newbies urgently flashing the Tat-Signal, on top of all of this.

The best ones are the ones who spend at least a day on the island. They socialise better, they are more confident, and they learn faster and run into fewer problems on the grid.

Some of them come out looking like experienced oldbies. They get some initial orientation, they hang around with the volunteers, they practice, they listen, they chat, and some of them help out and teach, passing on what they know.

We’re getting a heck of a lot of Christmas traffic. Not sure why, but Help Island’s been darn busy, particularly today. Thankyou Zero Linden, and Patsy Linden for coming out and mucking in when our volunteer resources were spread thin. Katiahnya, SuezanneC, Brian Engel, Ginny Gremlin, Blueman, Toy; Thanks for just plain being there. Everyone else who popped in and out to help, bless you. We needed it.

Soon as I get this food down, it’s back in again for the next shift.

Mentor Jam

By: Tateru Nino

It’s so much fun introducing people to new ideas. SL is a new idea for most people that is in itself full of new ideas. Like a tantalising mysterious box, full of wonders.

We had something of a mentor jam this evening, a few newbies a few mentors, some good conversation and comfortable surroundings, questions and answers and trying things out. We all learned things, and that’s the best result of all. You can teach without learning, but .. well, try not to do that :) Learning is so much more satisfying.

Those newbies? They’ll be back. For sure.

100K

By: Tateru Nino

The 100,000th resident passed through about 36 hours ago. We’ve had 1400 more since then. It’s busy. There are new folks all over, and volunteers all over.

Less fortunately, we had a sim restart on Help Island without notice. Even a fifteen-seconds-advance-notice popup would have done the trick. Instead we all get kicked out. Didn’t see any of the newbies again after that. Would have been awkward to explain.

Making progress

By: Tateru Nino

Well, we’re making progress. More volunteers are actually coming out to the island. People are making an effort to call for replacements when they leave.

Some folks just don’t mind leaving the island unattended, even though there is never any shortage of volunteers willing to attend, regardless of how busy or quiet the island might be. You don’t need to put in a lot of time. Five hours or five minutes. Just make sure you call for a replacement to mind the island if you’re the last one out.

Some of the volunteers complain whenever they hear the island mentioned, grumbling that they refuse to attend unless they are paid to attend, and harshly criticising the rest of us for turning up. *sigh* Not the point, folks. Yes, you should not volunteer if you don’t want to volunteer, but don’t just sit there and insult the rest of us because we choose to spend some time there. Our presence there is not a calculated insult.

Some of the volunteers just don’t know anything about HI. They don’t attend the meetings (often timezone issues), don’t read the forums (who can blame them, really?), and don’t really know where it is or what it’s all about.

If we can just get a little closer to 24×7 coverage of the Island, then I’d be okay to call it a success. Right now, though, it depends on a small, core group of volunteers to keep it ticking over. Thankfully, as I suggested, that small group is starting to expand.

Once it does, perhaps I can squeeze a little more time out on the grid. Starting to feel a little out-of-touch with current events.


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