Dwell On It » Resident Experience

The Second Life new user experience in real-time

Tateru Nino — Thu, 16 Sep 2010 16:30:31 +0000

Thanks to Botgirl, we’ve got a video of what you might call a typical Second Life new user experience (as it seems to stand currently) – although a genuine new user might not actually do as well.

It’s certainly thought-provoking.

The Second Life new user experience problem

Tateru Nino — Sat, 11 Sep 2010 16:23:53 +0000

One of the problems with increasing user-retention in Second Life is, well, pretty simply that for 99 (or more) out of 100 people who don’t stick around (or don’t even log in), we never find out why.


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On the closure of the Second Life community gateway programme

Tateru Nino — Tue, 24 Aug 2010 18:40:36 +0000

I wrote Read more ...

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Second Life viewer and dashboard – unresponsive

Tateru Nino — Sat, 27 Jun 2009 13:19:28 +0000

Having had a look at the new Second Life community dashboard I find myself groping for a word to describe it, and find that the same word applies to the Second Life viewer: Unresponsive.

I’m not just meaning slow (though that may be a factor also). What I mean is that neither of them actually meet my requirements, nor is there any sign that either of them will attempt to accommodate me better in future.

Virtual environments need living documents

Tateru Nino — Sun, 21 Jun 2009 06:52:55 +0000

Short version: New user documents, particularly FAQs, need to be reviewed (and updated if necessary) at least monthly. At least if you’re serious about keeping your new users.

Here’s why …

JIRA VWR-8049

Feldspar Epstein — Mon, 25 May 2009 14:30:26 +0000

JIRA is a proprietary enterprise software product, developed by Atlassian, commonly used for bug tracking, issue tracking, and project management.

In Second Life terms, "a JIRA" refers to a tracked issue, tracked bug or feature request.

JIRA VWR-8049 is a feature request.

This JIRA, when implemented, will allow the user to choose their preferred next-owner-permissions as defaults for newly-created assets.

Land of the weak, home of the broken

Tateru Nino — Mon, 13 Apr 2009 13:00:00 +0000

Ari Blackthorne carries a post by a commentator called Charles, titled Second Life: Land of the WEAK home of the BROKEN. Now, Ari doesn’t necessarily agree with all of it, and I must admit that there’s very little in it that resembles anyt Read more ...


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Weltenshauung

Tateru Nino — Fri, 25 Aug 2006 13:14:00 +0000

Nowhere do you see the Observer-Expectancy effect, the Subject-Expectancy effect or apophenia than on the i Read more ...


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Playing Secret Santa

Tateru Nino — Tue, 15 Aug 2006 11:36:00 +0000

At last it chaunced this proud Sarazin
To meete me wandring, who perforce me led
With him away, but yet could neuer win
The Fort, that Ladies hold in soueraigne dread.
There lies he now with foule dishonour dead,
Who whiles he liu’de, was call Read more ...


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Culture Shock works both ways

Tateru Nino — Sun, 16 Jul 2006 06:50:00 +0000

Whether you’re looking at a society, a community or a company, culture-shock is a two-way thing. People don’t much care for cultures that are incompatible with their own, and – frankly – they’re rarely at their best when confronted with confusion or doubt.


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One thing I’ve learned

Tateru Nino — Sun, 25 Jun 2006 06:44:00 +0000

Organising the SL anniversary has taught me a lot of things. I’ll likely talk about a bunch of them in time, but here’s one.

SL communities (at the present time), form around seed people. If there aren’t any pre-existing ones, or they becomes absent for a long period, the community self-selects them.Usually it’s on Read more ...


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Why not?

Tateru Nino — Wed, 07 Jun 2006 16:44:00 +0000

Sleepy thought. When you edit something that you can’t move, there should be more feedback. At the time when it’s deciding whether or not to draw the positioning arrows, there should be some sort of popup.

You can’t adjust this object because you do not own it, and do not have modify perm Read more ...

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Moments

Tateru Nino — Sat, 28 Jan 2006 09:54:00 +0000

There are so many moments, when you are dealing with the new entries. Moments of wonder, delight and coolness. Moments of terror, annoyance, shame. All the little incidents that happen as a new person fits into their new digital body and it’s new virtual world, and try to get comfortable and find out Read more ...

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Watch and Learn

Tateru Nino — Tue, 17 Jan 2006 14:16:00 +0000

I love to watch the other volunteers at work. When everyone’s being taken care of, I like to sit or hover nearby another volunteer doing orientations and see what I can learn. I virtually never fail to come away with some new sliver of knowledge, or a new way of saying or describing something I alread Read more ...

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Quick and Slow

Tateru Nino — Thu, 12 Jan 2006 10:33:00 +0000

This year so far has given me a wonderful treat – New Residents.

Specifically, about 13 thousand of them give or take. The core group of volunteers on Help Island has expended to a regular cardre. Focused, helpful, diverse individuals who are now spendin Read more ...

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Welcome to 2006

Tateru Nino — Sun, 01 Jan 2006 15:06:00 +0000

Well, it’s 2006. I got back on, and it felt so very very good.

Developed an information pack for volunters about Help Island. I’ve been orienting new volunteers and new-to-Help-Island volunteers. So far, well-received. Now all we need is another one introducing Help Island for the newbies Read more ...

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Fifty-Two Pickup

Tateru Nino — Tue, 27 Dec 2005 09:23:00 +0000

Whew. Help Island has been mega-busy. 12 hours today in my first session, and 52 orientations. That’s enough for a deck of cards, sans jokers.

(The jokers were there, but I don’t count them: The fellow who wouldn’t answer but walked up to me later and did some body-builder gestures at me, then wandered off and logged out Read more ...

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Mentor Jam

Tateru Nino — Mon, 26 Dec 2005 11:15:00 +0000

It’s so much fun introducing people to new ideas. SL is a new idea for most people that is in itself full of new ideas. Like a tantalising mysterious box, full of wonders.
< Read more ...

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Preconceptions

Tateru Nino — Mon, 26 Dec 2005 01:38:00 +0000

Resident intake continues apace. It’s actually quite busy on that front at the moment, though it’s lumpy. It’ll be dead for a while, then you get swamped with half a dozen at once.

We’ve got quite a mix of people coming through, but most of them have one thing in common. Very Read more ...

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Saving Daylight

Tateru Nino — Mon, 31 Oct 2005 02:22:00 +0000

Well, daylight saving is now on here, and off in the USA. That means I’m timeshifted two hours earlier with respect to SLT. That’s going to make some meetings and whatnot harder to get to, but on the plus side, i Read more ...

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