Human-factors designers use the term “gorilla arm†to refer to the vast gulf between cool design ideas and how they work in actual use-cases. At the beginning of the 1980s, touch-screens were just getting going, but gorilla-arm more or less killed off large-scale touch-screen research-and-development for many years to come. Only now, with portable devices and short-interaction kiosks are we seeing the resurgence.
But touch-screens aren’t the only technology that suffers from “gorilla arm.†Devices like Microsoft’s Kinect do as well.